Delivered in English, for operations subject to the common European layer.
Catalogue
| Code | Product or service | Delivery | Specification |
|---|---|---|---|
| PMV-04 | AI Act Article 50 Conformity Transparency of automated customer service systems under the Artificial Intelligence Act | One-off engagement | Open specification |
| PMV-10 | Customer Service Accessibility Conformity of support channels with the European Accessibility Act | One-off engagement | Open specification |
| PMV-16 | European Comparative Regimes Report A Member State by Member State comparison of customer service and telemarketing obligations | One-off engagement | Open specification |
| PMV-11 | Multi-Jurisdiction Exposure Assessment Determination of which national regimes apply to an operation serving more than one Member State | One-off engagement | Open specification |
Specifications
Each product has its own specification, with objective, scope, method, deliverables, duration and audience.
PMV-04 · AI Act Article 50 Conformity
Transparency of automated customer service systems under the Artificial Intelligence Act
Ficha técnicaPMV-10 · Customer Service Accessibility
Conformity of support channels with the European Accessibility Act
Ficha técnicaPMV-16 · European Comparative Regimes Report
A Member State by Member State comparison of customer service and telemarketing obligations
Ficha técnicaPMV-11 · Multi-Jurisdiction Exposure Assessment
Determination of which national regimes apply to an operation serving more than one Member State
Ficha técnicaThe indicative values given in the specifications are intended to allow a first order-of-magnitude assessment. [They require confirmation in a proposal, which depends on the size of the operation, the number of locations and the agreed scope.]
Request a proposal
State the product you need and the size of your operation. Proposals are issued within three working days.