The technical secretariat carries out the documentary and administrative tasks that compliance requires and that consume qualified time without warranting it. It is an execution service, not an advisory one.
Technical secretariat services
Document management
Building and maintaining the customer service compliance file, with indexing, version control and a change log.
Deadline control
A calendar of periodic obligations, including the monthly consultation of the opt-out list and annual reviews.
Drafting responses
Drafting responses to complaints, to data subject requests and to requests from authorities.
Periodic reporting
Status reports for the board, with compliance indicators and identified deviations.
Engagement models
| Model | Frequency | Deliverable |
|---|---|---|
| Building the file | One-off | An organised, indexed file with version control |
| Document maintenance | Monthly | File updates and a log of regulatory changes |
| Obligations calendar | Continuous | Advance alerts on deadlines and periodic obligations |
| Status report | Quarterly | Compliance report for the board |
Request a secretariat proposal
State the size of the operation and the current state of the documentation.